Tuesday, December 4, 2018

5 Reasons Why Your Phone Is Costing You Business

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In studying thousands and thousands of business phone calls over the years, a few commonalities stand out.

1.    Almost EVERY business relies heavily on the telephone in some part of their process in order to operate their company. This critical resource is taken for granted 99% of the time – until the service goes out. Call tracking provides the vision and tools to manage this invaluable asset.

2.    EVERY business has callers that hang up after only 3 or 4 rings. Maybe they are impatient folk, but these are still missed opportunities. Did they call back? Hopefully they did. If you were utilizing call tracking technology, you could be SURE they did or, better yet, received a callback from your business.

3.    EVERY business can improve their phone skills. It does not matter if you are a pizza parlor or a dental office. By reviewing recorded calls with call tracking tools, you can identify areas requiring employee training or places where your process could use some tweaking.

4.    EVERY business gets about 80% hang-ups when people reach voicemail. Again, did they call back? Call tracking technology sends out an instant notification – including the caller’s phone number – as soon as voicemail is reached. It also lets you see if that person did indeed call back.

5.    Almost EVERY business could save money by eliminating marketing channels that are producing little or no return. By easily deploying unique phone numbers on each different channel, call tracking gives real-time vision into what is working and what is not. Armed with this information, you are able to make much better decisions on how you spend your valuable advertising dollars.

Teletraxx provides simple and robust call management solutions for many different industries, from healthcare to auto repair. All of our clients suffered from the maladies listed above before they integrated our tools.

You already have all of the required equipment needed – a phone and a phone number.

·      NO IT resources are required to use our service
·      NO long-term contracts
·      NO reason not to get started today!

Call 717-714-0003 or email info@thepinpointgroup.com

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